Some Value Express products ship direct from the manufacturer. Shipping fees are included in the price for these products. Direct Ship products are shipped via Fedex typically within 3 to 5 business days, and are not available for pickup. An email with FedEx tracking information is sent once the order ships. Some assembly may be required for Direct Ship items. Look for the Shipping Included badge or browse all Shipping Included products here
I believe in making things simple and easy, so I've included the cost of shipping in the price of the products. You don't need to do any extra math, trying to add the cost of shipping to the cost of the product. Math was not my favorite subject! Just shop, select, ship and sit back and wait for your product to be delivered right to your doorstep. And while you're wating, maybe binge on my favorite docuseries, "The History of Furniture"! The episode on the evolution of the sofa arm and sectional arm is amazing!
No. Direct Ship items always ship via FedEx, direct from the vendor, and are not available for Pickup.
Direct Ship items can be shipped to anywhere within Bob's current delivery areas.
You will receive an email from Bob's Discount Furniture to update you that the merchandise has shipped and we will provide you with the FedEx tracking number.
FedEx will drop your purchase at your door. No signature is required, so you do not need to be home to accept delivery.
If your Direct Ship item is damaged upon receipt, please call our Web Support line at 860-474-1089. A Customer Care agent will work with you to return the damaged product via FedEx. We will then arrange a new shipment of a replacement product.
You will see a "Shipping Included" badge on the product pages of items that Direct Ship.
No. Direct Ship items are viewable online only. You can purchase Direct Ship items online and in-store.
Yes. Even though Direct Ship items are not displayed in our showrooms, you are still able to order them in-store.